Artificial Intelligence

Google, Oliver Wyman, Corridor launch gen AI sandbox for banks

Google, Oliver Wyman, Corridor launch gen AI sandbox for banks

The AI sandbox offered by from Google, Oliver Wyman and Corridor Platforms lets users try different large language models within a secure environment.Google, Oliver Wyman and Corridor Platforms Banks have been using generative AI in their call centers, software development, investment research and back offices. Some are even making it available to their entire employee […]

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MMI unveils conversational AI for mortgage loan officers

Mortgage technology company Mobility Market Intelligence (MMI) announced on Monday its launch of ChatMMI, which claims to be the industry’s first conversational artificial intelligence interface built specifically for lenders, recruiters and other mortgage professionals. The tool allows MMI users to skip dashboards and spreadsheets to directly ask questions via a chat function. The company said

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Younger homebuyers turn to social media, AI and each other

Faced with high housing costs, economic instability and declining trust in traditional lending institutions, younger generations are redefining how they approach homeownership. A newly released NextGen Homebuyer Report — compiled by National Mortgage Insurance and financial literacy nonprofit FirstHome IQ — highlights how Gen Z and millennials are creatively navigating a changing real estate landscape.

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Citizens announces AI-driven ‘reimagining’ of the bank

UPDATE: This article includes quotes from Citizens’ second-quarter earnings call and an interview with CEO Bruce Van Saun. Citizens Financial Group is “reimagining” itself for the AI age, the company announced as it unveiled its second-quarter earnings. “We’ve commenced work on a project we are calling ‘Reimagining the Bank,’” CEO Bruce Van Saun said Thursday

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MISMO AI glossary tackles deepfakes, bias, and fraud risks

To help mortgage professionals keep up with a flood of new AI jargon, the Mortgage Industry Standards Maintenance Organization has released a draft glossary of 42 terms — from “algorithm” to “hallucination.” The list is an effort to standardize the meaning of words and phrases that are increasingly part of everyday speech for professionals across

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Blend, Doma expand partnership with title solution integration

Blend Labs Inc. and Doma Technologies LLC announced on Wednesday an expanded partnership to bring Doma’s AI-powered instant title decisioning technology to lenders through Blend’s home lending platform. Lenders using Blend’s mortgage and rapid home lending solutions can now access instant title decisions via Doma’s Upfront Title, which is now embedded into the borrower application

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Longbridge COO Bill Packer on how technology is influencing workflows

Editor in Chief Sarah Wheeler sat down with Bill Packer, chief operating officer at Longbridge Financial, to talk about the ways his company is using AI to serve reverse mortgage borrowers. Packer has worked in the consumer lending space for four decades, with deep expertise in technology and operations. This interview has been edited for

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Tech Pulse: Realtor.com adds property tax appeal; PropStream expands lead generation

Welcome back to Tech Pulse — HousingWire‘s weekly series rounding up the latest in technology — including tools, integrations and trends that impact mortgage and real estate. Here’s what happened this week: Realtor.com adds property tax appeal tool with Ownwell integration Realtor.com now offers property tax monitoring and appeals through a new partnership with Ownwell. With rising homeownership costs, this

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PropStream expands lead generation tech through acquisitions

PropStream, a real estate data and analytics subsidiary of Stewart Information Services, has acquired lead generation and marketing platforms Batch Leads and Batch Dialer. The acquisitions merge PropStream’s property data capabilities with Batch Leads’ artificial intelligence-driven lead generation tools and contact dialer. Company leaders said the move is aimed at creating a platform that offers

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Digital workers are coming. Managing them is a new challenge

Digital workers are coming. Managing them is a new challenge

Adobe Stock/Usman Zafar Paracha Momentum is building around agentic AI, as banks like JPMorganChase, Capital One and BNY start to adopt it.  For managers used to leading teams of junior workers (whose tasks these agents are typically taking on), these digital workers will present new management challenges.  Agentic AI takes a large language model like

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