Contributors

The rise of credit solutions in lending: Why loan officers with credit tools find more success 

A credit report shows a score and a list of tradelines. It does not show what to do next. When qualification hinges on small swings in a score, borrowers need coaching that translates data into actions. That is where modern loan officers add the most value: not by interpreting a score in isolation, but by […]

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A turning point for the mortgage industry: Inside the industry effort to build trust with the next generation

In 2020, I began tracking a steady decline in consumer trust in the mortgage industry. Five years later, that decline has reached a clear low point. Only 20 percent of Millennials and Gen Z say they trust mortgage professionals to help them make informed decisions. The knowledge gap remains significant, but in an age when

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Zillow was right to kill Climate RiskScores

Four row houses in South Philadelphia share a wall. Their flood risk scores: 6, 4, 1, 3. This is real data from First Street, the climate analytics firm whose scores Zillow removed from over a million listings last month. The houses are on my block. They’re literally attached to each other, yet their risk profiles

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The tenant boom and investment surge: Why 2026 is agents’ rental inflection point

As 2025 ends, the U.S. housing market is revealing a new reality. Homeownership is slipping farther out of reach for many, while the pool of renters and small landlord investors expands. For agents, that shift transforms rentals from a fallback option into a primary business opportunity. 2026 will not be another patch year. It will

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A fifty year mortgage will not solve affordability. It only buys time we do not actually have.

The recent interest in a fifty year mortgage says a lot about where the housing market is today. Buyers feel shut out, lenders are fighting for volume, and policymakers are searching for ways to make the math work. Extending the mortgage term to fifty years sounds like a bold solution, but it is really a

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Bridging the affordable housing gap: Why smarter data is the foundation for lasting solutions

Securing rising living standards for all Americans depends on one basic necessity: affordable housing. Yet for millions of families, this goal feels further away than ever. In the United States, decades of rising costs, a constrained supply of homes, and structural barriers have created an affordable housing crisis that touches nearly every community.  The numbers

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10 biggest myths about bridge loans (and what the market misunderstands)

Bridge loan expert Sofia Nadjibi looks at consumers’ biggest objections and misconceptions about bridge loans, so you can help steer them in the right direction Loans for short-term residential financing, now known as bridge loans, have existed since the mid-20th century, yet many real estate agents and loan officers still treat them as an edgy,

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Making the 7-day refi reality: Closing without the wait

The last mile of the consumer’s mortgage origination journey — scheduling and signing — is often where frustration peaks for borrowers. In our digital-first world, few consumers expect unclear and inflexible processes related to their notary appointment — or to be tethered to in-person paperwork. Yet for many lenders, this remains the norm. That disconnect

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An action plan for condo affordability

In recent weeks, President Trump has increasingly focused on “affordability” as a top priority.   When it comes to housing, that means addressing homeownership affordability challenges, which are significant by historical standards.  According to a recent Report by the National Association of Realtors, “The share of first-time home buyers dropped to a record low of 21%,

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