Industry News

ICE upgrades servicing platform with AI voice, chat agents

ICE upgrades servicing platform with AI voice, chat agents

Ramping up its investments in artificial intelligence, Intercontinental Exchange’s mortgage technology division announced plans to roll out borrower-facing AI voice and chat agents on its servicing platform, intended to help business partners better assist homeowners.  Processing Content Leaders from the company unveiled the agents at its ICE Experience conference in Las Vegas on Tuesday. Currently […]

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PE firm buys mortgage tech company formerly known as Voxtur

A New York-based private equity firm is acquiring Apex Analytics, formerly Voxtur Analytics, after a tumultuous past few years. Processing Content Hale Capital Management, which has a focus on investing in technology and technology-enabled companies at key moments of transformation, bought Voxtur’s existing senior secured indebtedness from Bank of Montreal in September, an obligation the

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MV Realty settles NTRAP suit, but more legal woes loom

MV Realty settles NTRAP suit, but more legal woes loom

Florida-based real estate firm MV Realty sees a potential new legal challenge even after settling another of the numerous lawsuits that accuse it of predatory entrapment in regards to its controversial homeowner benefit agreement program.  Processing Content Massachusetts Attorney General Andrea Joy Campbell announced her office reached an agreement with the firm, issuing a $2.25

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CrossCountry invests in builders with new division

CrossCountry Mortgage announced Thursday a significant investment in its newly formed builder division. Processing Content The lender did not disclose the size of the investment, but it reinforced CrossCountry’s commitment to the homebuilder market, the company said. The division will offer a comprehensive suite of residential lending programs and commercial lending solutions, such as builder

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LoanDepot bets on refi wave with wholesale return

One day after announcing plans to reenter the wholesale lending business, LoanDepot said the move reflects its expectation that refinance activity will drive origination growth across multiple channels. Processing Content “Getting back into wholesale, which is a business that we were in previously, is going to allow us to achieve greater scale,” said CEO Anthony

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Onity rebrands PHH Mortgage to align with parent company

Less than two years after parent company, Onity Group, undertook its own rebranding initiative, its lending unit PHH Mortgage is taking the same name.  Processing Content The West Palm Beach, Florida-based company announced plans to rename the home lender and servicer with the intent of providing continuity and consistency across businesses. Onity Mortgage will adopt

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Originations hit 3.5-year high in Q4 boosted by refinancing

Mortgage originations hit a three-and-a-half-year high in the fourth quarter of last year, as year-low mortgage rates boosted refinance activity, new industry data found. Processing Content An estimated 565,000 first-lien refinances closed in the fourth quarter, up about 50% from a year prior and the most since the second quarter of 2022. This pushed total

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Startup lender alleges rival sabotaged its business

A newly launched California mortgage lender is suing a competitor over allegedly submitting false fraud reports to shared lending partners in order to sabotage it. Processing Content Lendwise Mortgage filed a complaint Monday in Los Angeles Superior Court against Priority Financial Network Lending Group and its CEO, Marc Shenkman. The lawsuit claimed PFN falsely reported

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Rate moves into auto lending via app

Retail mortgage lender Rate is expanding into auto lending, making car loans available with ongoing upgrades to its mobile app as it looks to offer different types of products.  Processing Content Thanks to an agreement with Westlake Financial, Chicago-based Rate will make vehicle lending available directly within its app, allowing for streamlined processing and opportunities

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Underbuilding expands housing supply gap to 4 million

The housing supply gap expanded in the United States last year, driven by continued underbuilding, new industry data shows. Processing Content The gap hit an estimated 4.03 million homes, an increase from 3.8 million in 2024, according to the 2026 Housing Supply Gap Report from Realtor.com. This marked the third-largest annual deficit since 2012, behind

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